HINWEIS
KUNDEN

The service was lovely! Our bathroom was pretty outdated.

Ci siamo trovati molto bene, personale molto gentile e disponibile. Camere pulite e dotate di tutto.

Es hat eine gute Lage und war süss. Wir waren rundum zu Frieden.

A wonderful hotel steeped in history in a superb location on the Île Saint Louis. Staff friendly and helpful. Bedroom and en-suite bathroom stylish, comfortable, clean and quiet. nothing.

Café da manhã muito bom, completo e saudável. Localização perfeita, próxima ao metrô, segura e pode-se ir a pé a diversos locais interessantes de Paris. O Hotel está muito próximo ao Sena, onde a vista é maravilhosa. O banheiro poderia ser um pouco mais moderno (pia, secador de cabelos, chuveiro e Box) e melhor equipado de 'amenities'.

Just an excellent stay. I will return.

The location is fantastic, the room is quite nice. The staff was great.

A fine place of character in a great location ;

The location is great , the site is nice , the staff is very helpful and welcoming . Lemon the dog is awesome the room , a suit , was so old , the furnitures as well. The room needs a refresh for sure , paint , but also to fix all the tiny details ( missing buttons , lamps not working , curtains falling down ) . it’s a 4 stars by the price and the location , but the suit quality is more 2 stars … if you want fo invest that much of money you can find better options all over Paris

Central location with quiet surroundings.

Tremendous hotel and staff. Will definitely return soon!

The location is perfect - lovely restaurants and shops on Ile St. Louis and close to many sites. the staff are very friendly and helpful! the rooms are rather small and not luxurious but they are clean and comfortable.

Die Lage & das Bett des Hotels waren sehr gut. Für ein 4 Sterne Haus haben wir weitaus mehr erwartet. Über den defekten Spa-Bereich wurde man nicht im Vorwege informiert. Im Zimmer fielen Lichtschalter ab, beim Betätigen. Nachts lief die Lüftung/Heizung & machte Lärm. Das Frühstücksbuffet war ständig leer, wurde zwar nachgefüllt, allerdings war das Personal hiermit leicht überfordert, so dass auch unsere Getränkebestellung untergegangen ist. Das Rührei war portioniert in einem Warmhaltebehälter, mehr als eklig. Wir waren nicht zufrieden und würden nicht noch einmal hier übernachten.

Everything. nothing.

The location was great,near to Notre Dame and the Left Bank.The interior was stunning and our room was comfortable with every amenity.We slept well each night.There were plenty of power points and a great courtesy tray.The room was a short distance from the main vestibule so was quiet.Staff were so helpful and polite Bath was a little on the small side if you were quite tall.

The history and location are fabulous and central. it’s difficult if you can’t climb stairs but there is a lift/elevator just make sure to request upon booking.

Ambiente autentico, accogliente e scenico. Mancanza di alcuni servizi.

J'ai trouvé que cette Junior Suite dans un hôtel **** n'était pas à la hauteur. Chambre fraîche, lumières rez et mezzanine non dissociées, accès escalier pas aisé.

Nous avons été très bien accueillis avec un récit sur l'histoire de l'hôtel. Une coupe de champagne nous a été gracieusement offerte. La chambre avait un certain cachet. Dommage que les fenêtres donnaient sur des cours intérieures. Le petit-déjeuner était parfait, avec du jus d'orange frais et de succulents croissants et pains au chocolat. Le calme de l'hôtel était appréciable. Le seul petit "point noir" fut la température de la chambre qui avoisinait les 16 degrés.

Besonders gefallen hat uns die Gastfreundlichkeit und das Ambiente des Hotels. Der Kaffee zum Frühstück und das Rührei hätten etwas heißer sein dürfen. Wir hätten uns beim Frühstück ein wenig Tomaten, Gurken und Paprika gewünscht.

Hotel tranquillo molto silenzioso ambiente piacevole. colazione non all’altezza di 4 stelle scarsa scelta.

Dovreste cambiare la macchina per verificare i contanti.

Stayed in room 201 and the noise of the elevator was a little bit high.

L'hotel est bien situé, il est propre, la décoration est authentique. le petit déjeuner est bon la chambre est un peu petite.

מיקום טוב , חדר יפה , מלון מאד מיוחד , שירות מצוין.

Wry original great location, excellent staff. non.

What a wonderful place. Thank you for having us. We loved our time in Paris and our stay at your hotel.

Hôtel de caractère, bonne situation dans un magnifique quartier. Personnel aimable et compétent.

Gute Lage und Freundliches Personal. Unser Zimmer war sehr schlecht isoliert das heisst man hatte die zimmer nachbaren immer gehört beim reden und das so wie sie direkt im zimmer stehen würden.

Great breakfast - wide range of options. No.

Emplacement idéal. Hôtel de charme. Les chambres sont cependant décevantes. Un peu «vieux» par rapport à ce que le site projète ou photos trouvées sur internet. Le cœur de l’hôtel, salle du petit déjeuner très charmant. Poutres apparentes. Mais les chambres on t peut-être besoin d’un rafraîchissement. Pas de chauffage à l’arrivée en chambre donc très froid. Le chauffage de la salle de bain ne fonctionne pas. (Chambre 9)

Le camere erano veramente molto piccole e con poca luce

We absolutely loved our stay and would recommend to friends and family! The staff were friendly and accommodating! the location can’t be beat!. there’s nothing we disliked!.

L’hotel è molto particolare. la camera era molto buia.

Location excellent , staff great , very clean , sparse breakfast, small wc in room

Ã�ケーションが良く、またスタッフの対応が感じ良い。20年以上前に初めてこのホテルに滞在してから、パリに来るといつもここに泊まっています。今回久しぶりにスタッフの男性に会うことができ、うれしく思いました。. 特にありません。.

We very much enjoyed our stay and will return. Breakfast was very good. The location is fantastic - very central. I liked being asked my preferences before arrival. Thank you for a great stay

Location excellent , clean , great staff , beautiful hotel , very quiet. tiny bar with no bar person , small wc in room , breakfast selection sparse.

Wyjatkowo uprzejmy i uczynny Pan Bagazowy pochodzenia azjatyckiego - niestety nie znam imienia. Nie podobal mi sie brak wsparcia i profesjonalnej opieki przy wyjaśnieniu podwojonej rezerwacji, która była błędem systemu. Odwołanie trwało bardzo długo i wymagało ode mnie, a nie od personelu wielu telefonów, wyjaśnień i czasu. Przekonywano mniei , ze to wylłącznie mój problem. Niezrozumiałe i nieeleganckie było również żądanie zapłaty za jedną filiżankę kawę z termosu dla znajomej. Zwłaszcza, że tego poranka nawet nie zjadłam przysługujàcego mi śniadania.

The overall building is amazing! it has been carefully renovated preserving the original features. The room was comfortable and warm with all amenities expected from a 4 stars hotel.The room, the location.

Very nice location, rooms are really warm and well renovated.

Abitare un luogo classificato, in una zona unica del 4ème arrondissement di Parigi. Essere accolti da una famiglia di albergatori storica. Vivere un quotidiano perfetto per spazio e pulizia. Gentilezze e discrezione. Tutto questo è in più essere compresi senza difficoltà per esigenze non comuni, di un viaggio che in realtà era un trasloco. Questa è la mia esperienza all’Hotel du Jeu de Pqume

The beds were really comfortable. the room was very cozy. the staff were very nice.the only downside was that the spa was out of order. but we still really liked the hotel.

Le cadre l emplacement et le calme. La douche et la température trop fraîche le matin.

The place was extremly dirty. the shower was filthy and had almost no water. This was a 4 star hotel and asked for 300 a night but was closer to a motel experience of a room that should cost less than 100

Emplacement idéal pour visiter Paris. Calme. Le personnel à la réception est vraiment très agréable et serviable. Nous avons réservé 3 chambres. Une des chambres avait le lavabo bouché et une odeur de renfermé y régnait. Les 2 autres chambres étaient bien. Dommage!

Beau hall de séjour, le personel à la réception est très gentil

LocationHad to walk outside to get to room.

Location, décoration, staffjunior suite is not located in the core building

Staff are very good bar the woman who objected us asking her to call a taxi for us on departure.

Your hotel was the best I picked on this trip. Your decor and respect for the history of the building was appreciated. The room was perfect and comfortable. Breakfast was just right. The people who work there are people I would choose as friends. The dog made my stay feel like home — low-key and delightful. I thought the price was quite reasonable for the location and high quality of accommodation. I’m glad you were the last stop on my trip because you provided wonderful memories. I am recommending your hotel to friends. Happy New Year! Merci!

Le cadre et le quartier. chambre un peu petite et quelques équipements fatigués.

The staff was polite and cheerful, and the location was magnificent!

Hi! We had a wonderful time! We can’t wait to return!

Great location and staff. Odd room layout. Breakfast could be better.

Front desk staff was great.

La salle de bain, l’emplacement, propreté, personnel, le chien très gentil. Pas de télé connectée (netflix, amazon prime).

We had a wonderful stay and will stay with you again when we return to Paris. We understand there are challenges with wi-fi in an old building but if it could be improved it would be helpful.

Thanks again to the wonderful staff at the hotel who are always so pleasant and accommodating. I would recommend that all rooms receive a close inspection for cleanliness by the manager. My room (102) needed attention which I brought to the attention of the front desk. The issue was quickly resolved. A few surfaces in the room need some refinishing or paint. They are looking “tired”. Also, at this time the bath towels are being treated with a product that has a very strong odor that is over-powering and unpleasant (fabric softener?). Towels should have no odor or scent. This is my favorite hotel in Paris and I always look forward to a return stay. See you again in 2023!

Many thanks for the wonderful welcome and your kindness during our stay. Happy 2023!

Fabulous location, lovely hotel, and really great friendly staff. We will definitely stay here again when next in Paris.

Room well equipped, but plumbing didn't work too well and the windows leaked, so the overhead heater couldn't cope in the very cold weather. Tea and cofffee tray in room announced with a fanfare, even though most hotels have it, Only two teabags ! and extra 2 euro for each one more ! Very bad p.r. makes you think you are being ripped off. Personal service very good. Not too far from a Metro.

We really enjoyed our stay! The location of the hotel is excellent and the staff was very helpful and friendly! We loved that the hotel had a dog! Thank you so much!

Perfect location ; very nice staff always listening clients needs.

Very professional staff & great location!

Albergo stupendo posizione super tutto ad al livello è un grazie alla responsabile Signora Elisabeth per la gentilezza la professionalità disponibilità e per il suo sorriso sempre. GRAZIE

Accoglienza super grande pulizia ottima posizione consigliatissimo

2 jours très agréables dans cet hôtel merveilleusement bien pla.

Breakfast is understaffed - couldn't get refills on coffee, croissants ran out - bacon all gone by mid-breakfast service - would have preferred eggs done differently.

L’accueil très professionnel à l’écoute et très sympa. Petit déjeuner limite.

Bon emplacement au calme île saint Louis

Room 108 was of substantially less quality than the pictures on the website of this room type.

Beaucoup de lacunes sur le plan hôtelier On ne retrouve absolument pas un 4 étoiles !

Merveilleux endroit magnifique

Awesome hotel. Cute space. Awesome dog in lobby

Très beau séjour toutefois le ménage laissait à désirer

Friendly, warm and welcoming from all staff. A beautiful hotel full of character and in such an amazing location. Thankyou ! ❤️

The hotel was lovely. There was some noise from adjoining rooms. Staff were very good. Perhaps there could have been a bit more choice with breakfast considering the cost of a room.

Great experience, amazing location

Notre base lorsque nous venons à Paris. Une équipe aussi charmante que professionnelle. Un cadre authentique en plein cœur de la ville.

Molto bello l'edificio e il contesto, ottimo il servizio, le camere non sono a livello dell'albergo

A very lovely place to stay - both in its location and esthetic character. Tiny room (for one person) was laid out expertly.

Nous sommes appelés à revenir dans ce lieu, qui génère comme un supplément d'âme. Luxe, calme et volupté...

Courtyard was very loud with workers early in the morning and party at night. The windows needed to be open because the room was stuffy and hot and the AC did not cool off room. Staff was lovely, building beautiful.

Sehr schön. Leider funktionierte die Regendusche nicht und es gab keine Körperlotion im Bad. Die Terrasse war nicht zugänglich.

L’Hotel du jeu de Paume est notre « chez nous » à Paris pour son élégance et sa chaleur ainsi que pour la qualité remarquable du service that pour sa compte ce que sa serviabilité. Nous anticipons déjà le plaisir d’y retourner.

As an option, you should add the field solo, since that was not provided as an option I will add my remarks here. My trip was for pleasure and it was my first stay at the hotel. My stay was very pleasant and the staff were cordial and helpful.

Fabulous location! Couldn’t ask for better!!

We loved the neighborhood feel of the island. The hotel was beautiful and the service exceptional.

We stayed here for our honeymoon and the hotel was absolutely wonderful! The hotel receptionists went above and beyond for us. Our rooms were spacious, clean and had outlets next to the bed. The hotel is located in a wonderful and safe area for tourists and we could find food, drinks, and walk to places from this location. Monsieur Lemon was a great host!

Happy with service however bathroom amenities such as shower gel were not replaced.

Stilvolles Hotel mit viel Atmosphäre, sehr nettes Personal, sehr schöner Aufenthalt

Very friendly. Loved our stay with you and will definitely return. Also liked Lemon.

Les poignées grincent dans les chambres, pas acceptable dans un 4 étoiles. Réveil en pleine nuit car les voisins de chambre ont ouvert une porte grinçante... insonorisation faible mais il faut graisser ces poignées!

Ein wunderbares, kleines Hotel im Herzen von Paris und dennoch absolut ruhig gelegen. Idealer Ausgangspunkt für den Besuch der Stadt

Top équipe parfaite très pro

Absolutely love the hotel!

Hello, Overall a good stay. My second in 25 years. The apartment 161 needs a little updating, specially in the bathrooms and perhaps kitchen, although we did not use.

Thank you for a lovely stay. We really enjoyed it. Staff was so kind and helpful.

Great staff. Unique location.fun history

Overall we loved it.

Loved returning, perfect location - we will be back!

Apprécié particulièrement: l'esprit des lieux et le professionnalisme et la gentillesse du personnel, notamment à la réception.

Excellent staff very helpful hotel location all perfect

The staff was excellent. The room was dingy, unattractive, small, crowded,

It is a beautiful place, with all thé comfort you need in the heart of the best neighborhood in Paris

Room lovely and bigger than it looked on website (usually opposite is true). Great location, lovely lounge area to relax in, read papers and have a drink, reasonable breakfast and friendly staff

We really enjoyed the good and personal service. The Hotel felt historic and had a beautiful interior. The hotel room was comfortable, tidy and very nice as well. We had a great experience with you and are definitely coming back.

The location and staff were excellent. My only concern was for the cleanliness of the apartment; there was coffee in the coffee pot along with used grounds and some of the cups were dirty. I felt that more attention to detail could have been placed on the decor in the living space as well. I really appreciate the location and the size of the apartment and most especially the friendly hospitality of the staff. Thank you very much. Merci beaucoup!

Nous sommes très contents de. Notre séjour dans votre hôtel et de l’accueil très chaleureux de votre personnel

Accueil excellent , emplacement de l’hôtel parfait en plein cœur de paris, proche d’une station de métro, cadre et deco de l’hôtel avec beaucoup de goût et très original.la chambre est grande, mansardée et très jolie, dommage les toilettes ne sont pas du tout au niveau du reste de la chambre, moches et pas accueillantes. Porte cassée de l’intérieur.

Wonderful hotel, great service in a special location. Great air conditioning

Beautiful hotel lived up to its reputation!

L'emplacement et les services. Rien ne me vient à l'esprit.

We checked in at 5pm. Very helpful receptionist and the night staff very helpful in organizing taxi for following moring.

All Staff were very friendly and helpful. Just felt at ease the whole time. Great location. Will be back for sure. Thank you xxx

Nous logions dans la chambre 5 très proche de la salle du petit déjeuner. Des 7h00 nous avons été dérangés par le bruit. Pour une chambre dite supérieure ceci n’est pas admissible

Cadre magnifique. Excellent emplacement. Accueil parfait. Mais insonorisation moyenne et manque de réactivité suite à une demande d'intervention

Séjour très agréable au calme. Personnel à l'écoute et disponilbe. SPA super agréable . Belle expérience

Cadre très joli, emplacement idéal. Hôtel avec de l’histoire et beaucoup de charme. Nous reviendrons avec plaisir. Petite remarque: Pour un hôtel 4* il manque la crème pour le corps avec le gel douche et shampoing.

Although the room we were in was attractive, it was somewhat disappointing. The bathroom was not well equipped with hooks or bars for towels and bathrobes ( only one hook is not sufficient), and a tile had fallen off the tub surround. The biggest issue was that the separate toilet room was unattractive and very smelly - somewhat like a public toilet. It didn’t have any ventilation with the door closed, and the odor was always present. The other aspect of the hotel were very good. When I return to Paris I will consider this hotel, but not if the toilet situation isn’t addressed. And some extra hooks or bars in the bathroom.

Excellent staff, very friendly and helpful. Great location! I’ll be back!

An excellent hotel made for a very enjoyable stay in Paris

Staff very pleasant and helpful

The best stay we’ve ever experienced in Paris! Every single staff person went above and beyond to make us feel welcome. The housekeeper found belongings I didn’t know I had left and got them to us. Charming rooms that preserve the amazing history but have all necessary conveniences like AC.

Chambre 09, odeur de renfermé et d’humidité permanente, odeur fétide dans le frigo, lit court et étroit, lavabo bouché mais débouché rapidement (merci). La barrière en haut de l’escalier est mal fixée. Sinon le calme est à souligner, sauf les bruits avec les voisins, car les parois sont aussi minces que du papier. Malheureusement nous ne pensons pas revenir chez vous malgré l’accueil absolument cordial, professionnel de la réception. Cette chambre et le petit déjeuner ne sont pas dignes d’un 4 étoiles. Meilleures messages

Nice place, good service.

We had a wonderful stay and will definitely return

We had a lively stay and hope to return. We wouldn't even consider another hotel on a return visit. The hospitality was perfect and we very much enjoyed our stay. We only wish we could have stayed longer!

L’emplacement est idéal l’accueil très chaleureux et efficace le cadre atypique le prix très correct pour un hôte parisien sans hésitation une adresse à conserver pour des séjours parisiens

Bon acceuil, service complet, je recommande cet hotel

Personnel très accueillant et aux petits soins avec la clientèle. Chambre un peu petite mais très confortable Endroit très calme.

L'emplacement

Magnifique, calme et central. Un service que l'on souhaiterai trouver partout, merci !

Chambre réa de chaussée près des petits déjeuner.

L'emplacement, le décor, le confort de la chambre, le calme et le silence la nuit. Le petit déjeûner: le lundi de Pentecôte, nous sommes descendus vers 10h, toutes les tables avaient été occupées et aucune desservie; nous avons desservi une table nous-mêmes et avons découvert qu'il n'y avait plus ni fromage, ni croissant, ni café. Quand nous nous sommes plaints, on nous a servi un double expresso au bar, et nous avons été manger des crêpes (il y a deux crêperies tout près). L'explication? "Jour férié, pas de livraison"...

Rarement été aussi satisfait d’un choix d’hôtel, tout était impeccable, emplacement idéal, incroyable cachet de l’endroit, gentillesse à l’accueil, très belle chambre, même le petit déjeuner, décrié sur tripadvisor, était très convenable, bref, rien à dire d’autre que allez y, nous, on y retournera…. les mauvais commentaires sur TripAdvisor, tellement pas justifiés….

L'ile, l'emplacement géographique. En fait c'est pour cela le choix initial. l'hôtel est très bien pour une belle rénovation.

Le petit déjeuner, la chambre, l'emplacement et le traitement donné à la réception. Mr Thierry est très amable.

La situation centrale de cet hôtel est très pratique (proximité des restaurants, des monuments, ...) , le cadre, mêlant vieilles pierres et parties modernes, est original.

L’emplacement, le cadre, la disposition de la chambre

Emplacement au top, hotel hyper propre et prestations de qualités. La chambre était incroyable. Hotel très silencieux et buccolique.

Excellent emplacement et proche de restaurant.

Le cadre de l’entrée et l’emplacement

Le calme du lieu, central par rapport à sa localisation le charme de l'hôtel